Last Updated: January 2026

Zoeia 9 — Terms & Conditions, fully in Bengali

Please read these terms before using the Zoeia 9 platform. We've written everything in plain, clear language so there's no room for confusion. By using the platform, you are considered to have accepted these terms.

Document Information
Language: English (en-BD)
Version: 3.2
Effective: January 1, 2026
Review: Every 6 months
Section 01

General Role & Features

Zoeia 9 (hereinafter referred to as "we", "the Platform", or "the Site") is an internationally licensed online betting and gaming platform. This document serves as the legal agreement between Zoeia 9 and its members.

By accessing this platform, creating an account, or using any of our services, you confirm that you have read and agreed to these full Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any of these terms, please refrain from using the platform.

Important Note

These terms were originally written in Bengali for the convenience of our members. However, in the event of any interpretive dispute, the English version shall be considered final.

Section 02

Account Opening & Eligibility

To open an account and use our services on Zoeia 9, you must meet the following conditions. These are mandatory — no exceptions.

  • You must be 18 years of age or older. Accounts found to belong to minors will be closed immediately.
  • Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and the balance may be forfeited.
  • All information provided at registration must be truthful and accurate.
  • Withdrawals will be restricted until account verification (KYC) is completed.
  • Accounts cannot be used from countries where online betting is prohibited.
  • Access via proxy or VPN is strictly prohibited — doing so may result in immediate account suspension.
Account Security Is Your Responsibility

Keep your login credentials strictly confidential. Do not share your account access with anyone. Zoeia 9 will not be held responsible for any unauthorized access to your account.

Section 03

Deposit, Withdrawal & Payment Policy

Zoeia 9 processes payments through Bangladesh's popular mobile financial services and banking channels. The key payment rules are outlined below.

Subject Regular Member VIP Member
Minimum Deposit৳500৳500
Minimum Withdrawal৳300৳300
Daily Maximum Withdrawal৳50,000Higher based on tier
Withdrawal Processing1–4 hoursInstant–30 minutes
Platform FeeZeroZero
  • Withdrawals must be made to the same payment method used for the original deposit.
  • If KYC verification is not completed, additional documentation may be required for large withdrawal amounts.
  • Your deposited balance will be withdrawn first, followed by any bonus funds.
  • In cases of money laundering or suspicious transactions, the account will be placed under investigation and withdrawals will be suspended.
Section 04

Bonus & Promotional Offer Terms

Zoeia 9 regularly offers a variety of bonuses and promotional offers. Each bonus, however, comes with its own terms and conditions that should be read carefully before claiming.

  • Every bonus offer comes with a specific wagering (turnover) requirement — the bonus cannot be withdrawn until this requirement is met.
  • A second bonus cannot be claimed while another is still active, unless explicitly permitted.
  • Bonuses are intended for genuine personal betting only — operating accounts for the purpose of bonus hunting is strictly prohibited.
  • Zoeia 9 reserves the right to modify or withdraw any bonus offer at any time.
  • Cashback bonuses generally carry no wagering requirements — but please read the details of each individual offer.
  • Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.

Please note: Winnings and wagers made using bonus funds cannot be withdrawn directly — wagering requirements must be met first.

Section 05

Betting & Gaming Policy

All betting and gaming on Zoeia 9 is governed by a set of core rules that apply equally to every member.

  • Once a bet is confirmed, it cannot be changed or cancelled — if a Cash Out option is available, it may be used separately.
  • If a match is cancelled or the specified overs are not completed, the bet is voided and the original stake is returned.
  • If a technical error causes incorrect odds to be displayed and a bet is placed at those odds, Zoeia 9 reserves the right to void that bet.
  • All game outcomes are determined by RNG — no human intervention is possible.
  • Live betting odds change in real time — the odds at the moment the bet is placed are final.
Section 06

Prohibited Activities

The following activities are strictly prohibited on Zoeia 9. Any violation may result in permanent account closure and forfeiture of your balance.

  • Creating or using multiple accounts.
  • Placing bets using bots, scripts, or automated software.
  • Using another person's account or opening an account on someone else's behalf.
  • Placing bets using match-fixing arrangements or insider information.
  • Attempting to hack or gain unauthorized access to the platform's systems or software.
  • Using the platform for money laundering or handling illegal funds.
  • Harassing or attempting to defraud other members.
Section 07

Privacy & Data Protection

Protecting your personal information is our highest priority. Zoeia 9 does not sell your personal data to any third party. Full details on how we collect and use your data can be found in our separate Privacy Policy.

  • All transactions are secured with AES-256-bit encryption.
  • Your funds are held in a segregated trust account, separate from operational funds.
  • Information may be shared at the request of regulatory authorities — this is a legal obligation.
  • To view or delete your data, please contact our support team.

For more details, visit our Privacy Policy Visit the page.

Section 08

Account Suspension or Closure

Zoeia 9 reserves the right to suspend or permanently close an account without prior notice in the circumstances listed below. Members may also request to close their own account at any time.

  • any violation of the Terms and Conditions.
  • Opening an account using false or misleading information.
  • Suspicious financial activity.
  • Temporary suspension pending investigation.
  • At the member's own request — the account will be closed once the balance is settled.
To close your account yourself,

Contact us via live chat or email support@zoeia9.net and account closure will be initiated within 24 hours. The account will be permanently closed once all pending withdrawal requests have been settled.

Section 09

Responsible Gaming Commitment

Zoeia 9 firmly believes that gaming is entertainment only — not a source of income. That's why we provide a range of self-control tools for our members.

  • Set your own daily, weekly, or monthly deposit limits at any time.
  • Option to temporarily or permanently close your account (Self-Exclusion).
  • Cooling-Off Period — take a break from betting for a set period of time.
  • Automatic alerts and guidance when unusual betting patterns are detected.
  • Age verification for 18+ is strictly enforced.

For more details, visit our Responsible Gaming Visit the page.

Section 10

Changes & Updates to Terms

Zoeia 9 reserves the right to modify these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-platform notification. Continued use of the platform after any such changes will be considered acceptance of the updated terms.

These terms are reviewed every six months. The latest version will always be available on this page.

If you have a dispute or complaint, please contact our customer support. We aim to resolve all complaints within 48 hours.

🛡️ Why are Zoeia 9's rules fair?

Our six core commitments to protecting our members' interests

Written in plain Bengali

Every rule is explained in plain language, not legal jargon — no small-print traps.

Full Transparency

Bonus turnover requirements, withdrawal limits — everything is disclosed upfront, with no surprises after registration.

International Standards

Zoeia 9's rules are developed in accordance with international gaming authority guidelines.

No Hidden Fees

Zoeia 9 charges no fees on deposits or withdrawals — what you see is what you get.

Regular Updates

The rules are reviewed every six months — member feedback is taken into consideration.

24/7 Bangla Support

If you're unclear on any rule or have a dispute, our live chat support is available in Bengali at any time.

❓ Frequently Asked Questions

Zoeia 9's policy is One account per person. However, two different individuals from the same household may each maintain a separate account in their own name — even from the same device — provided they use separate IDs (NID) and separate payment methods. If the system flags this as suspicious for any reason, both parties will be asked to submit KYC documents. Once verified, the accounts will be reinstated as normal. To avoid any issues, it is advisable to notify Support in advance.

Responsible Gaming tools on Zoeia 9 are available in the Account Settings "Responsible Gaming" section. There you can:

• Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, but increasing them requires a 24-hour waiting period.

• Cooling-Off Period: Take a temporary break from betting for 1, 7, or 30 days. You can still log in during this period, but placing bets will not be allowed.

• Self-Exclusion: Accounts may be closed for a fixed period or permanently. Permanent closure cannot be reversed.

If you have trouble setting up any of these tools, reach out via live chat — our support team will assist you right away.
Done reading? Get started now

Clear rules, fair odds, and Bengali-language support — welcome to Zoeia 9. Get started with just ৳500 via bKash.

বাংলা